Data Policy

1. Introduction

Inflancer Technology (referred to as "we," "our," or "us") is committed to respecting the privacy and confidentiality of the personal data we collect and process. This Data Policy outlines how we collect, use, store, and protect your personal data in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR), and other applicable privacy regulations.

By using our services, you acknowledge and consent to the terms outlined in this Data Policy. We may update this policy from time to time, and any significant changes will be communicated to you through our website or by other means.

2. Purpose of Data Processing

We process personal data for various purposes, including, but not limited to:

• Providing software development services
• Offering cybersecurity solutions
• Managing user accounts and authentication
• Responding to customer inquiries and feedback
• Enhancing user experience and improving services
• Complying with legal obligations
• Conducting internal business operations (e.g., HR, finance, compliance)
• Marketing, research, and development activities

3. Types of Personal Data Collected

We may collect the following types of personal data:

Identification Data:

Name, address, email address, phone number, job title, and other personal details.

Account Data:

Username, password, and other credentials required for account creation.

Usage Data:

Information about how users interact with our website, software, or services, including IP addresses, device information, browser data, and usage patterns.

Transactional Data:

Payment details, transaction history, and other related financial data.

Communications Data:

Messages exchanged between users and Inflancer Technology (e.g., emails, support tickets).

Marketing Data:

Information related to your preferences and interactions with our marketing content.

Other Data:

Any other personal data voluntarily provided by users in the course of engaging with our services.

4. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

• Consent: We obtain your explicit consent when required to process your personal data.
• Contractual Necessity: Processing of personal data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: We may process personal data to comply with legal obligations (e.g., tax and accounting laws).
• Legitimate Interests: We process personal data based on our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.

5. Data Subject Rights

Users (referred to as "data subjects") have the following rights regarding their personal data:

• Right of Access: The right to request confirmation of whether we are processing your personal data, as well as access to the data and details about the processing activities.
• Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be forgotten): The right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
• Right to Restrict Processing: The right to request the limitation of processing of your personal data under specific conditions.
• Right to Object: The right to object to the processing of your personal data, including for direct marketing purposes and profiling.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
• Right to Object to Automated Decision-Making: The right not to be subject to decisions based solely on automated processing, including profiling, that have legal or similarly significant effects.

6. Exercising Data Subject Rights

To exercise any of the rights listed above, you may contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws, typically within one month of receiving the request. If necessary, we may extend this period by two additional months, particularly for complex requests.

In cases where we are unable to fully comply with a request, we will provide a clear explanation and inform you of your right to lodge a complaint with a supervisory authority or seek judicial remedy.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may vary depending on the type of data and specific legal requirements. When personal data is no longer needed, it will be securely deleted or anonymized.

8. Data Sharing

We may share personal data with the following third parties:

• Service Providers: Third-party providers who assist us in delivering services, such as hosting, data storage, payment processing, and customer support. These providers are bound by confidentiality agreements and comply with data protection laws.
• Legal and Regulatory Authorities: We may disclose personal data when required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of Inflancer Technology, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

9. Security of Personal Data

We implement robust technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and secure data storage systems.

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our website and services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

11. Children's Privacy

We do not knowingly collect or solicit personal data from children under the age of 16. If we learn that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete such data as soon as possible.

12. Data Transfers

Personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When we transfer personal data internationally, we ensure that the transfer complies with applicable data protection laws, including using standard contractual clauses and other appropriate safeguards to protect your data.

13. Privacy Officer

We have appointed a Privacy Officer to oversee data protection compliance. You can contact our Privacy Officer at [email protected] with any questions, concerns, or requests regarding your personal data.

14. Changes to This Data Policy

We reserve the right to update or modify this Data Policy at any time. When we make changes, we will update the date at the bottom of this page. We will also notify you of significant changes by email or through our website.

15. Complaints and Dispute Resolution

If you believe that your rights under this Data Policy have been violated, you have the right to file a complaint with the relevant supervisory authority. You also have the right to take legal action if necessary.